Technical Support

The Technical Support unit is organised into two main centres. Each centre is dedicated to one of our two product categories: products for the general consumer and products for industry.

The consumer centre takes care of the after-sales service for generating sets over 100kva. It has two main tasks:

• Repair of the entire Power product range, both under warranty and outside warranty; 

• Maintenance and servicing of our products up to 100 kva through our network of support centres around the country.

The industrial centre ensures the smooth running of our power plants. The technical support team oversees the implementation of complex installations and acts as an interface for all questions concerning maintenance of SDMO generating set installations of over 100 kva.